Three types of customers in house cleaning. 1: Difficult customers, 2: High maintenance customers and 3: Problematic. You will always have one of these three types of customers.
Angela Brown, The House Cleaning Guru breaks it down in this house cleaning training. Cleaning clients can make your life miserable if you don’t know how to read them.
We Ask a House Cleaner about the three types of customers and learn that a savvy cleaner will learn how to communicate with each type.
Today’s show sponsor is HouseCleaning360 is a business citation network for house cleaners and maids and housekeepers.
*** MORE VIDEOS ON THIS TOPIC ***
If My Life Depended on It –
Scam Artist Targets House Cleaners –
Broken Vacuum –
Damage Control for House Cleaners –
Housekeepers Having a Bad Day –
*** COMPLETE SHOW NOTES FOR THIS EPISODE ***
*** RESOURCES FROM THIS EPISODE ***
Dealing with Difficult Customers –
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities –
Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work –
Nasty People –
Take the Bully by the Horns: Stop Unethical, Uncooperative, or Unpleasant People from Running and Ruining Your Life –
Beating the Workplace Bully: A Tactical Guide to Taking Charge –
Surviving Bullies, Queen Bees & Psychopaths in the Workplace –
Prisoners of A Hostile Work Environment: How to Take Control of Your Job and Protect Yourself from A Bully Boss –
It’s Always Personal: Navigating Emotion in the New Workplace –
Stand Up for Yourself Without Getting Fired –
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*** WHAT IS ASK A HOUSE CLEANER? ***
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
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During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links while it doesn’t cost you any more money that if you purchased elsewhere, we may receive a commission which helps pay for the production costs of the show.
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*** SPONSORSHIPS & BRANDS ***
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY ***
SAVVY CLEANER – House Cleaner Training and Certification.